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In the world of technology, you will often come across the term “API”,  which stands for Application Programming Interface. It might sound complex, but think of it as a translator that makes communication and data exchange among software applications possible.

APIs are everywhere in our daily lives, serving various purposes and providing numerous benefits. Let’s explore APIs and some of the functions and benefits they provide in the world of Travel Technology.

What are API technologies?

API, or Application Programming Interface, is the invisible force that enables seamless communication and data exchange between different software applications.

To break it down, an API allows software applications to communicate and share data easily. Understanding APIs becomes simpler for tech newcomers when explained using a practical example.

Picture a scenario where you use a weather app on your phone to check the current temperature. The app doesn’t generate weather data on its own. In fact, it relies on an API that connects to a server which houses the information. In this case, the API acts as a bridge, clearing the way for the exchange of data between your device and the server. 

There are various types of APIs on the market, including web APIs, cloud based APIs, and rest APIs. Each single API serves a specific purpose. Web APIs, for instance, are particularly prevalent and crucial in the modern digital landscape. They enable different web services, applications, and platforms to interact and share data seamlessly over the internet.

How do APIs work?

APIs act as a middleman between a client application and a server application. In other words, the client application makes the request, while the server application provides the data. They use a set of rules and protocols that allow software applications to interact with each other. The rules, also known as interfaces, play a crucial role in enabling client applications. 

Think of APIs as translators. They make communication between two people who speak different languages possible. Regardless of the programming language, they are able to retrieve the desired data from the source. In software programs, APIs play a pivotal role in allowing diverse applications to understand and work with each other.

GDS vs NDC platforms

In travel technology, there are two key systems that APIs are used to connect to, Global Distribution Systems and New Distribution Capability systems. Both systems can act as computer reservation systems for business travelers.

What are GDS Systems ?

Global Distribution Systems (GDS) are centralized platforms that acquire travel services from multiple suppliers, streamlining the booking process. GDSs are able to connect to online travel agencies (OTA) and booking engines to make hotel reservations. Similarly, flight booking is also possible.

What is New Distribution Capability ?

New Distribution Capability or NDC, introduced by IATA (International Air Transport Association), represents a revolution in the air travel industry. Unlike GDS, NDC empowers airlines to distribute their products directly to sellers through a booking system. 

This direct distribution allows airlines to offer personalized pricing and adjust fares. The goal of NDC is to deliver a customized and responsive booking and travel experience.

How can travel APIs help your business ?

APIs can help businesses by enhancing efficiency. The goal of an API integration tool is to facilitate seamless integration with external services. Here are several ways in which APIs can positively impact your travel business :

Automation and Efficiency

The main advantage of API system integration is that they automate business processes. These digital transformations eliminate the need for manual data entry, which can be time-consuming and repetitive. For example, the flight schedule can be accessed from, or the passenger details can be pushed to another system through API without the need of human interaction. In doing so, they leave more time for important tasks.

Automation is key to improving efficiency, and APIs play a crucial role in automating various processes. APIs allow companies to integrate with booking platforms, airlines, hotels, car rental services, and other travel-related services. By seamlessly connecting with these external systems, APIs enable customers to book flights and accommodations all in one place.

Enhanced Flexibility and Adaptability

Travel companies can use APIs to build flexible and scalable systems. In software, we use APIs in order to add features or to integrate third-party data sources. This flexibility is crucial in the travel sector. It allows companies to adapt and scale up their operations without disrupting the software structure in place.

APIs allow different software systems within a business to communicate effortlessly. This streamlines communication and ensures that data can flow seamlessly between the various applications. It also reduces manual data entry, which helps minimize errors. This efficiency gains translate to time and cost savings.

Improved Customer Experience

APIs are an important part of creating a seamless customer experience within the travel sector. They can help make transactions go smoother and improve overall customer satisfaction. Integrating payment gateways, social media logins, or customer relationship management (CRM) systems through APIs enhances the user experience. 

Real-Time Data Access

APIs provide real-time access to data. This means businesses can make informed decisions based on the latest information. This is particularly essential in industries where quick responses and up-to-date insights are necessary to remain competitive. 

GDSs present accurate and up-to-date information, leading to more informed booking decisions.

Cross-Platform Compatibility

With APIs, travel businesses can ensure their applications work seamlessly across various platforms and devices. This cross-platform compatibility is essential in today’s diverse technological landscape, where customers and employees may use a collection of interconnected software.

APIs offer a wide range of benefits for travel businesses, including improved efficiency, flexibility, innovation, and enhanced collaboration. Incorporating APIs into your travel business strategy can help you stay agile and provide a superior experience for employees.

 

The Nomadis API and Its Many Uses

The Nomadis API can work with several APIs to open up a world of seamless collaboration and enhanced efficiency. 

For example, the Nomadis API for workforce logistics can integrate with HR systems. This allows for the effortless transfer of employee profiles in real-time. Similarly, it can integrate with accounting and carrier systems. 

Nomadis’ solution can help you create custom reports with comprehensive statistics on various aspects. Reports can be built on workforce, travel, flight usage, vehicle rental, invoicing, lodging with housekeeping details, and more. This streamlines data analysis and provides valuable insights in a wide range of operational areas.

The collective impact on productivity is significant, as it reduces manual work and minimizes errors. The data is entered only once and is automatically transferred to the connected systems. This process helps save time and also eliminates the risks associated with manual entry.

Case Example of an API Integration

An example of a common and important API integration is when clients connect their HR systems with the Nomadis API. Integrating an HR system with our platform enables full automation of our client’s employee management and data update process. Information is instantly communicated to Nomadis’ API whenever a new employee is hired, personal or job information is changed, or when an existing employee is terminated. Employee profiles are created, updated and deactivated automatically, ensuring that the workforce data is always up-to-date. Contractors may also be included in this type of integration to keep the data of the complete workforce updated at all times.

This real-life example illustrates the practical benefits of API integrations and how APIs help businesses. They improve data efficiency and accuracy, and deliver a seamless experience for both employees and clients.

 

The use of APIs has changed the way businesses work. They have become an integral part of our daily lives, as they allow data exchange between various software applications. For businesses, APIs are tools that can help drive efficiency, automate processes and improve customer and employee experience. 

Get in touch with our team to learn more about Nomadis and API integrations.

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